Best Western Plus Cairn Croft Hotel - Niagara Falls

The location was good. Many restaurants nearby. The hotel and room was very clean and comfortable. I also enjoyed the spa in the indoor pool area.

The hotel staff was really friendly and very helpful. The location was great for us and we really enjoyed the courtyard-it was cool over the weekdend and having the courtyard made our stay much more enjoyable.

Convenient and good location for us to stay more than 1 night, I will pretty sure to go again.

Some of staffs are not really helpful.

It was very comfortable. The staff was friendly, the room was always clean and there were a lot of things to do to keep the kids busy. This was a great place to stay and I was very happy that we chose to stay there.

The only downside to this hotel is that it is a distance away from the falls and all the activities. Although, there is a shuttle bus that takes you right down there, so we made due.

The front desk lady was very helpful and useful and friendly. The pool area was great and the pool was very nice and warm. Beds were wonderful/comfy. Great location for our purpose of stay.

The hotel was very clean and inviting. The air conditioning was ice- cold and they honored our request of a higher, quieter floor away from the pool. The beds were extremely comfortable also. Although a drive to the Falls was required I would highly recommend this hotel to anyone looking for clean, affordable, comfortable accommodations in Niagara Falls, Canada.

It wasn't close to the Falls but it wouldn't stop me from staying at Cairn Croft again. Everything else was amazing!

the staff was wonderful and the food was good. good location. very easy to catch the bus if you didnt want to travel with your own car.

we stayed a week at this hotel. the last night we were there, we were overun with ants. the night supervisor was there on the spot and someone came to spray the room and clean. i feel we should have been offered some kind of coupon or rebate for this but the staff was very apologetic and cleaned up immediately.

Loved the pool, would like to stay in a room by the pool next time.

The outgoing and most helpful personnel. They were outstanding.

No open restaurant during evening mealtime! Had to endure the atmosphere and obvious poor attitude of wait staff and bar staff. Would never eat at this bar under these conditions again and would much rather eat at Wendy's across the street.

good price-big room

no fridge in room frist nighte problem with wifi long way to go to parking & dark at night

I liked the cleanliness of room, all that was needed was handy

Not crazy about where sink is located in room

Very helpful staff at reception. Suggestions. Of other tourist activities was excellent. Buy the wego pass immediately as it is a long walk to the falls.

Comfortable clean, good location wish I would have stayed in newer section less noise from young hockey teams, but when your room door was closed noise was not noticed. Overall it was good

The room was clean and comfortable but quite musty moldy smell if u left back door and front door open it cleared quickly. It smelled of moth balls. The waittress at the evening meal was very slow and forgetful but it was ok. The waittress at breakfast was very efficient. Overall it was enjoyable.

The front desk staff had a good idea of how the attractions worked and made it easy to get to where we wanted to go. Also, they had a genuine desire to help the stay be comfortable and hassle free. I would go back again.

Cleanliness and location

I took two rooms, one was so far from each other. The children were away from our room. Impossible to sleep at night, a constant engine noise (it was not the air conditioner).